Guarantee & Refund Policy

Questions of SurePassExam are simulated exams that designed for IT certification exams specially. It is especially developed by IT experts who decide the questions of IT certification exam. Our questions have more than 98% hit rate. Allows the majority of candidates prepare for the exam with ease. In addition,we provide one year of free updates. So that candidates can get the latest exam information, and pass the exam more easily.

No help, Full refund!

SurePassExam confidently stands behind all its offerings by giving Unconditional "No help, Full refund" Guarantee. Since the time our operations started we have never seen people report failure in the exam after using our products. With this feedback we can assure you of the benefits that you will get from our products and the high probability of clearing the exam.

We still understand the effort, time, and money you will invest in preparing for your certification exam, which makes failure in the exam really painful and disappointing. Although we cannot reduce your pain and disappointment but we can certainly share with you the financial loss.

This means that if due to any reason you are not able to pass the actual exam even after using our product, we will reimburse the full amount you spent on our products. you just need to mail us your score report along with your account information to address listed below within 7 days after your unqualified certificate came out.

 

Candidates have own unqualified certificate scanned and then sent to our mailbox. After confirmation, we will refund. (Contact Now)

 

Refund Policy

1. Questions must be purchased before the exam.

2. The transcript's subject must be the same subject when you bought the questions.


Note: The money-back-guarantee is not applicable on following cases:

  • Wrong purchase. surepassexam.com will not entertain any claims once the incorrect product is Downloaded and Installed.
  • Expired order(s). (Out of 90 days from the purchase date)
  • Different names. (Candidate's name is different from payer's name.)
  • Guarantee Policy is not applicable to Avaya, Amazon, CISSP, EMC, HP, Oracle, CCIE, PMI and SSCP exams as surepassexam.com provides only the practice questions for these.
  • Outdated Exam Products. For customers who use our outdated Products to attend the Exam which is already updated by surepassexam.com Team; we will not entertain any Claims.

For the above cases and the ones do not appear but involved with the guarantee policy, surepassexam.com reserves All Rights of the final explanation.

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