F.A.Q
Products Classification
- What products does surepassexam.com offer?
- What is a PDF Version?
- What is a Practice Test Software Version?
- Are there any requirements for accessing Testing Engine?
- What does a PDF/Testing Engine Test File consist of?
- Can I pass Exam with Our Questions and Answers product only?
Version & Update
- Are your Practice Exam Updates FREE?
- How often are your Practice Exams Updated?
- How do I receive my updates?
Payment & Download
- What ways can I choose to pay for the order?
- Do I receive a receipt after I have made my purchase?
- I have paid for my Product when can I download my product?
- Where can I Download Product?
- I have placed an order, but My order is still processing, what is the problem?
Guarantee & Privacy
- Do you make sure my success in the exam?
- How do I get a refund?
- Do you share your customer information database with any third parties?
Products Classification
- 1.What products does surepassexam.com offer?
- We provide preparation material for certification exams for various companies. Our products come in two formats i.e. PDF & Practice Test Software.
Return to Questions - 2.What is a PDF Version?
- The PDF version is simply a portable document copy of your Questions and Answer Product. This is a world standart .pdf file which contains all questions and answers and can be read by official Acrobat by Adobe or any other free reader application.
Return to Questions - 3.What is a Practice Test Software Version?
- We offers Interactive Testing Engine that can be downloaded and installed on any Windows Operating System. Testing Engine has special features of Learn Mode and Exam Mode. In "Learn Mode" you can practice the questions and review the correct answers side by side. Once you are well-prepared with Practice Exam we suggest taking the "Exam Mode" which is exactly the same as Real Exam Testing environment as in Prometric or VUE Testing center.
Return to Questions - 4.Are there any requirements for accessing Testing Engine?
- There are following requirements:
1. System: Windows Operating System Only (please contact us if you need MAC version),
2. Latest Java Runtime Environment (Must JRE 64 bit)
Return to Questions - 5.What does a PDF/Testing Engine Test File consist of?
- The main objective of our PDF and Testing Engine Test files is to provide the candidates the best available material for their IT certification exams. There is no parallel of surepassexam.com preparatory material as it has been prepared by the IT experts having thorough knowledge of actual exam patterns and requirements. In comparison to Exam Engines, Our PDF and Testing Engine Test Files contain exhaustive and detailed information on all the contents of your certification exam. Another unique aspect of our PDF/Testing Engine Test Files is their practical exposure with the help of lab work and is enormously helpful for the candidates.
Return to Questions - 6.Can I pass Exam with Our Questions and Answers product only?
- Certainly sure! Since all of our products are of Latest version we feel confident about the quality of products. Just make sure that you study the Questions and Answers product of respective Exam for two weeks before you appear in actual Exam.
Return to Questions
Version & Update
- 1.Are your Practice Exam Updates FREE?
- YES! Our practice exam updates are available for 365 days after your purchase date.
Return to Questions - 2.How often are your Practice Exams Updated?
- Our Practice Exams are reviewed and updated on a continuous basis. The certification exam vendors often change the core concepts and principles being tested in the exams, so we frequently change our Practice Exams to accurately reflect the current certification exam objectives. Updates to our pdf and testing engine software don't always mean that extra practice questions were added. An update can mean that diagrams were improved, testing engine software was updated to reflect our pdf format or edits were made to both the pdf and testing engine.
Return to Questions - 3.How do I receive my updates?
- All you have to do to receive your updates is login to your Members Area. Click on the download link and it will automatically download the latest version of your product if there was was any update. If you download the same version as you have downloaded before, then there was no update. Also if there has been an update to any of your Practice Exams, you will receive the updated Notification e-mail from us.
Return to Questions
Payment & Download
- 1.What ways can I choose to pay for the order?
- There are no complex procedures involved for buying surepassexam.com products. You can buy our products by Credit Card.
We utilize a 100% Secure Online Ordering System from Credit Card using 128 Bit Secure Sockets Layer (SSL) software which is the industry standard and among the best software available today for secure online commerce transactions.
Credit Card encrypts all of your personal information, including credit card number, name, and address, so that it cannot be accessed as information travels over the Internet.
surepassexam.com does not directly process your payment so we cannot have your credit card number in any way.
Return to Questions - 2.Do I receive a receipt after I have made my purchase?
- Yes, you receive an order confirmation e-mail for every purchase. The order confirmation e-mail is your receipt. When you make your purchase using Credit Card, you will receive a transaction id or receipt id from Credit Card about your purchase. You may maintain a record of all of your purchases from Our website in your Member Area.
Return to Questions - 3.I have paid for my Product when can I download my product?
- If the payment was successful and you have received the confirmation e-mail from us, you can download the Product right away.
Return to Questions - 4.Where can I Download Product?
- Login to your account and Click the My Products link, you will see the download button. You can then download purchased product without delay.
Return to Questions - 5.I have placed an order, but My order is still processing, what is the problem?
- We are always keen to provide its customers the most updated and current material on all certification exams. When you placed the order, We monitor the introduced changes and innovations in the certification exam patterns, so we must change our Practice Exams to accurately reflect the current certification exam objectives. Updates to our pdf and testing engine software need to take some time. That Up to no more than 12 hours. Once the update is complete, you will receive the download Notification e-mail from us. So please wait for a moment .
Return to Questions
Guarantee & Privacy
- 1.Do you make sure my success in the exam?
- Certainly sure! Since all of Our products are of Latest version we feel confident about the quality of products and their working capability is proven and time-tested. Hence, we are justified in our claim that our products will benefit you enormously and make sure a definite success for you. You need only to follow the study pattern devised in our material and you can achieve an amazing success in the exam.
Return to Questions - 2.How do I get a refund?
- For information regarding surepassexam.com Money Back Guarantee, please visit our Money Back Guarantee Page.
Return to Questions - 3.Do you share your customer information database with any third parties?
- We hate spam mail as much as you do, and we respect your right to privacy. Therefore we will never share any information about our customers with a third-party. The only email you will receive will come from us.
Return to Questions
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